Vanessa - Medical Office Lead

Vanessa is a seasoned health care professional and medical business consultant with over 20 years of experience across Western Canada. She brings a rare combination of clinical expertise, operational leadership, and strategic business insight, enabling medical practices to operate efficiently while delivering high-quality, patient-centered care.

Education & Credentials

• Conjoint Graduate Education Program – Harvard Online Business School & Sprott Shaw College (Business and Human Resources Administration)

• Bachelor of Commerce and Nursing, University of Calgary (Haskayne School of Business)

• Medical Office Administration, CDI College

Professional Experience

 Vanessa has extensive experience across a broad spectrum of healthcare environments, including:

• Family Practice

• Specialist Clinics

• Addiction Treatment Services

• Mental Health Care

 In senior roles such as Clinical Manager, she has successfully led daily operations, staff coordination, compliance oversight, and quality assurance initiatives—ensuring seamless clinical workflows and exceptional patient experiences.

 Leadership & Advocacy

• Proven leader in training, mentoring, and supporting multidisciplinary clinical and administrative teams

• Certified Ambassador, Calgary Catholic Immigration Society, advocating for inclusion and supporting newcomers

• Volunteer, Canadian Red Cross, supporting initiatives related to cancer awareness, addiction recovery, and mental health advocacy

Mission

Vanessa is committed to empowering healthcare professionals, medical business owners, and facility operators to enhance operational performance, improve patient outcomes, and build sustainable, compliant healthcare practices. She is also a dedicated advocate for cancer awareness and mental health support.